FAQ
Frequently Asked Questions
Have questions about
our products, shipping, or returns? Check out our FAQs below for quick
answers.
We offer standard and expedited
shipping options. Shipping costs vary based on the delivery method and destination. For
detailed information and other situations, please visit our Shipping Policy
page.
- With Purchase: Every order over $70 receives a free sample. This allows you to try new products and enjoy additional value with your purchase.
- Through Social Media Engagement: You can also receive a free sample by
participating in our social media program. Here’s how:
- Review and Video: Give a review and upload a video of you using our product on our website
- Share and Tag: Share the video on any social media platform and tag us using our official hashtag #BeauRitualSamples.
- Verification: Our team will verify your post. Once verified, we will send you a free sample as a thank you!
Yes, we offer gift wrapping for an additional fee.
You can select this option during checkout.
You can return your purchase within 30 days of receipt.
Please visit our Return Policy page for detailed instructions and conditions.
Unfortunately, we don’t ship outside the USA, but we
plan to do so in the future.
If you need to change or cancel your order, please
contact our customer service team as soon as possible. If your order has not yet been
processed or shipped, we will do our best to accommodate your request.
You can contact our customer service team via
email at [email protected].
Once your order is shipped, you will receive a tracking
number via email. You can use this tracking number on our website or the carrier's
website to monitor the status of your delivery.
Yes, we offer subscription services
for regular deliveries of your favorite products. You can choose the frequency of
deliveries and manage your subscription through your account on our website.
Yes, all our products are made from
100% organic ingredients and are cruelty-free. We do not test on animals and ensure that
our suppliers adhere to the highest ethical standards.
If your order arrives damaged, please contact our
customer service team immediately with photos of the damaged product. We will arrange
for a replacement or refund as per your preference.
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