Frequently Asked Questions
Have questions about our products, shipping, or returns? Check out our FAQs below for quick answers.
What are your delivery options and shipping costs?
We offer standard and expedited
shipping options. Shipping costs vary based on the delivery method and destination. For
detailed information and other situations, please visit our Shipping Policy page
Can I get free samples?
- With Purchase: Every order over $70 receives a free sample. This allows you to try new products and enjoy additional value with your purchase.
- Through Social Media Engagement: You can also receive a free sample by
participating in our social media program. Here’s how:
- Review and Video: Give a review and upload a video of you using our product on our website
- Share and Tag: Share the video on any social media platform and tag us using our official hashtag #BeauRitualSamples.
- Verification: Our team will verify your post. Once verified, we will send you a free sample as a thank you!
Please visit our Social Media Engagement Page for more detailed instructions and to learn how we protect your privacy.
Do you offer gift wrapping?
Yes, we offer gift wrapping for an additional fee. You can select this option during checkout.
What is your return policy?
You can return your purchase within 30 days of receipt. Please visit our Return Policy page for detailed instructions and conditions.
Do you ship outside the USA?
Unfortunately, we don’t ship outside the USA, but we plan to do so in the future.
Can I change or cancel my order?
If you need to change or cancel your order, please contact our customer service team as soon as possible. If your order has not yet been processed or shipped, we will do our best to accommodate your request.
How can I contact customer service?
You can contact our customer service team via
email at be***********@***il.com.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on our website or the carrier’s website to monitor the status of your delivery.
Do you offer subscriptions for regular deliveries?
Yes, we offer subscription services for regular deliveries of your favorite products. You can choose the frequency of deliveries and manage your subscription through your account on our website.
Are your products organic and cruelty-free?
Yes, all our products are made from 100% organic ingredients and are cruelty-free. We do not test on animals and ensure that our suppliers adhere to the highest ethical standards.
What if my order arrives damaged?
If your order arrives damaged, please contact our customer service team immediately with photos of the damaged product. We will arrange for a replacement or refund as per your preference.
